Contmark's Commitment to Maintenance and Service Excellence

No matter what the job, if the power generator fails, it is not only an embarrassment for the project manager, but also a costly and potentially dangerous situation. While a failing part may only cost a few dollars, a power outage can result in a huge bill and loss of reputation. When planning for a mega event, like a concert, or a regional meeting of political leaders, the auxiliary power supply is a crucial component: imagine thousands of disappointed participants posting on social media about their bad experience.
The hallmark of being a top-tier supplier of power generators is the maintenance of equipment. First of all, there need to be procedures and protocols in place. Every movement of Contmark’s generators is tracked and documented. Running times, conditions on site and other parameters are meticulously logged and assessed. Whenever any unit returns from a job site, it is being subjected to a rigorous service to maintain the units, readying it for the next job.
Dependability of the power generators provided by Contmark rests on the use of high-quality spare parts. There can be no compromise being made when it comes to the use of replacement components and parts. Maybe other providers are able to offer lower prices, owing to the use of questionable aftermarket parts, however, the risk of a failure is something that Contmark is not willing to expose clients to.
Contmark take great pride in the training provided to staff tasked with servicing the power generators. Although using the correct parts, the correct installation of any item on the units is important too.
When choosing your partner for power generation, one of the first questions should be regarding the service and maintenance schedule. The rigorous application of our service and maintenance protocols is one of the reasons why our clients keep coming back.